We've tried to make our online ordering process as easy as possible. If you ever have any questions, please feel free to call us at 310-575-5656
As you navigate our site, add as many items to your shopping cart as you wish. If you set up an account with us, the items will remain in your shopping cart for up to 30 days. During this time, you may see what is in your shopping cart while logged in by clicking View Cart in the top right of any page.
Click Checkout. Checking out is a 5-step process. Help is available at every step. NOTE: If you have an account with us, this process is shortened. For more information on setting up an online account, please click here.
Step 1: Enter Bill-to information.
Step 2: Enter Ship-to information.
Step 3: Choose a shipping method.
Step 4: Enter credit card information, and apply any coupons or gift certificates to the order.
Step 5: Finalize the order. This allows you to verify and/or edit any of the order information.
If you prefer to order by phone, call us anytime, 7 days a week talk to one of our courteous Customer Service representatives. Our number is 1-310-575-5656. Please have your credit card handy.
You can also use that number if you have any questions about the products we offer, or need help selecting the right product for your pet.
Simply fax a completed order form to us at 310-575-5658, and we'll take care of it from there.
Master Card, Visa, Discover, American Express, Care Credit
You may return any unopened over-the-counter (OTC) item you purchased from Animal Medical Center for refund within 30 days of delivery. By federal law and for the health of our customer's pets, we are unable to return prescription items. Refunds are based on product prices only; however, there will be a restock fee of 15% of the purchased item. Shipping charges are not refunded as part of the return. All return shipping charges are the responsibility of the customer, with the exception of damaged deliveries or errors. If you have any questions, please contact us.
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