Animal Medical Center of Southern California

24/7 General + Emergency Care (310) 575-5656

2340 S. Sepulveda Blvd., Los Angeles, California

Animal Medical Center

Customer Service

Ordering

Order Online

We've tried to make our online ordering process as easy as possible. If you ever have any questions, please feel free to call us at 310-575-5656

As you navigate our site, add as many items to your shopping cart as you wish. If you set up an account with us, the items will remain in your shopping cart for up to 30 days. During this time, you may see what is in your shopping cart while logged in by clicking View Cart in the top right of any page.

Click Checkout. Checking out is a 5-step process. Help is available at every step. NOTE: If you have an account with us, this process is shortened. For more information on setting up an online account, please click here.

Step 1: Enter Bill-to information.

Step 2: Enter Ship-to information.

Step 3: Choose a shipping method.

Step 4: Enter credit card information, and apply any coupons or gift certificates to the order.

Step 5: Finalize the order. This allows you to verify and/or edit any of the order information.

Order by Phone

If you prefer to order by phone, call us anytime, 7 days a week talk to one of our courteous Customer Service representatives. Our number is 1-310-575-5656. Please have your credit card handy.

You can also use that number if you have any questions about the products we offer, or need help selecting the right product for your pet.

Order by Fax

Simply fax a completed order form to us at 310-575-5658, and we'll take care of it from there.

Payment methods

Master Card, Visa, Discover, American Express, Care Credit

Returns

You may return any unopened over-the-counter (OTC) item you purchased from Animal Medical Center for refund within 30 days of delivery. By federal law and for the health of our customer's pets, we are unable to return prescription items. Refunds are based on product prices only; however, there will be a restock fee of 15% of the purchased item. Shipping charges are not refunded as part of the return. All return shipping charges are the responsibility of the customer, with the exception of damaged deliveries or errors. If you have any questions, please contact us.

Accreditations, Awards, and Certificates

Featured Doctor

Make an Appointment / Pet Portal

Manage your pet's health care, make an appointment, and view medication schedules. + Learn More

About Animal Medical Center

The Animal Medical Center of Southern California is devoted to providing the best medical, surgicalm and emergency critical care available in veterinary medicine. As important as our medical expertise is, we believe that excellent care combines state-of-the-art veterinary medicine and surgery with a focus on compassion and respect for your pet and for your family.

Pet Library: Acupuncture

Acupuncture has been practiced on animals almost as long as it has been practiced on people, with first reports of its utilization for the treatment of certain conditions in animals dating to as early as 3000 years ago in China.

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